11. TMP-10140 Authorizing the Mayor to enter into a one-year contract with Benevate, Inc. dba Neighborly Software for the development of an online portal for the customer assistance affordability certification and for operation of the portal; authorizing the expenditure in an amount not to exceed $25,000 from the Utility Administrative Services Fund; waiving the competitive bidding requirements of TMC Chapter 187; and declaring an emergency.